FREQUENTLY ASKED QUESTIONS
A: Bazzad CoolAura is a versatile 3-in-1 device that functions as a fan, cold air generator, and humidifier—designed to provide instant refreshment and comfort in any space
Simply plug the device into a USB power source, fill the water tank (adding ice for extra cold air if desired), and select your preferred mode. Its adjustable fan speeds and cold air intensities let you tailor your comfort level.
The setup is simple. Plug the device into a USB port, fill the water tank, and choose your desired mode. For detailed instructions, please refer to the user manual provided with your purchase
We offer nationwide shipping across Nigeria with free delivery on qualifying orders. Once your order is processed, it is typically shipped within 1-2 business days.
Delivery times vary by location but generally range from 3 to 7 business day
We accept various payment methods including credit/debit cards, bank transfers, and Pay on Delivery condimentum amet nam a nascetur suspendisse habitant a mollis senectus suscipit a vestibulum primis molestie parturient aptent nisi aenean.A scelerisque quam consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum parturient condimentum odio a justo a et mollis pulvinar venenatis metus sodales elementum.Parturient ullamcorper natoque mi sagittis a nibh nisi a suspendisse a.
Pay on Delivery is available exclusively in Benin and Lagos. If you reside outside these areas, please use alternative payment methods.
No, there are no extra charges for using Pay on Delivery
Yes, local pickup is available exclusively in Lagos and Benin
We accept payments in Nigerian Naira
Our payment system is fully encrypted and secure, ensuring your transactions are safe and confidential.
We provide a 30-day easy return policy. If you are not completely satisfied with your purchase or if there is a manufacturing fault, you may return the product within 30 days for a full refund
Simply contact our customer support with your order details and reason for the return. Our team will guide you through the process and issue a refund once the product has been received and inspected
No, we do not charge any restocking fees for returns made within the 30-day period
You can reach our customer support team via email at support@vazzem.com or on WhatsApp via +07043691881 during business hours
Yes, we offer discounts for bulk orders. Please contact our sales team for further details
Once your order is shipped, you will receive a tracking number via email so you can monitor its progress online
Orders can be modified or canceled within a short window after placement. Please contact our customer support as soon as possible to discuss your request. If the order has already been processed, changes may not be possible